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Contact PayBright Customer Service

How to Reach a Person at PayBright

Verified Contact Information

Toll-Free Number:

  • 1-877-276-2780
Call Now

Legal:

privacy@affirm.ca
Privacy Inquiries
Send Message

PayBright Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular PayBright Phone Number
1 (877) 276-2780
Average Hold Time
00:04:03
Average Calls duration
8 minutes
PayBright Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
PayBright Customer Service Rating
5 out of 5
View full overview

How to Contact PayBright Customer Service?

The published PayBright contact number is the toll-free number 1-877-276-2780. This number is also the PayBright customer service number. Be prepared for the call, as PayBright may ask you for the following information to identify you as a customer: phone number, first and last name, or email. People call PayBright customer service mainly because of requests for information, accounts, payments, and charges. If the agent answering the call cannot assist, the call will be redirected to the department or expert who will be able to help.

Clients who don't want to use the PayBright phone number because they don't want to discuss issues by phone can email the company. The PayBright email address is privacy@affirm.ca. Having PayBright contact via email provides clients with a written record of the communication between the client and the company.

The official PayBright address is its corporate office, 155 Wellington St W, Suite 3740, Toronto, Ontario, M5V 3H1, Canada. The headquarters is located at the corporate office. All documents and materials meant for management will be delivered to the street address and mailing address. Usually, board meetings and meetings with senior executives are also hosted at this address.

Clients can call the company at any time during PayBright customer service hours. The PayBright hours are Monday through Friday from 9 AM to 7 PM EDT. Customer service is closed on Saturdays and Sundays. Outside business hours, clients can still look for answers to their questions on the website. An email can also be sent, and a representative will call the client regarding PayBright support as soon as possible.

PissedConsumer Club

Contact Information

Corporate Office Address:

PayBright
155 Wellington St W Suite 3740
Toronto, Ontario M5V 3H1
Canada

Other Info (opening hours):

Hours:

Monday- Friday: 9 AM – 7PM

Saturday, Sunday: Closed

More contact details

How Customers Rate PayBright Support?

5.0 / 5
Good

Based on 538 calls to PayBright customer support through PissedConsumer.com and 1 survey response.

Total Calls
538
Avg Call Duration
07:52
Issues Resolved
25%

Why Customers Call PayBright?

Top Reasons of Customers Calls

  • Payments and Charges 33%
  • Request for Information 21%
  • Customer Inquiries & Issues 19%
  • Account 9%
  • Product/ Service 5%
  • Cards 5%
  • Refund 3%
  • Return/ Replace 2%
  • Activation/ Cancellation 2%
  • Website/ Application <1%
  • Staff <1%

Payments and Charges

33%
  • "regarding payment"
  • "Payment"
  • "Billing issue"

Request for Information

21%
  • "Update finance details"
  • "Verification"
  • "Update account information"

Customer Inquiries & Issues

19%
  • "Umbrella"
  • "To enquire about why I am still paying fir my phone which which suppose to finish at end of November 2024."
  • "about pement"

Account

9%
  • "obtain the balance of my account"
  • "I want to pay the balance off"
  • "Change phone number"

Product/ Service

5%
  • "Hi, i want to buy a i phone 17 and on affirm monthly instalments but i am not able to do that, i tried infact,i am eligible for credit as well so, can you help me in that please"
  • "Loan"
  • "Duplicate withdrawal"

Cards

5%
  • "I had lost the credit card that my payment was being withdrawn from monthly so January payment didn't go through. I have updated the card on my account and paid January payment for my apple phone and it willl show in next business day tomorrow."
  • "Card change"
  • "Updationg my credit card and method of payment"

Refund

3%
  • "I wanted my refund back, instead, they took another amount from my account. I am very disappointed."
  • "***"
  • "Refund"

Return/ Replace

2%
  • "Change my email"
  • "I want to change my credit card"
  • "I want to change my credit card number"

Activation/ Cancellation

2%
  • "Cancel account"
  • "Cancel order"
  • "Canceled order"

Website/ Application

<1%
  • "Mt applications denied"
  • "Error on we site"

Staff

<1%
  • "Talk with a customer service rep"

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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