PayBright Reviews
PayBright Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PayBright has a 2.5 star rating from 23 customer reviews; 57% would likely recommend. Consumers are mostly dissatisfied and rating distribution skews unfavorable.
Key Takeaways for Future Customers
- PayBright reviews note easy setup and immediate receipt of items when approvals work.
- Price level is medium; check refund and billing policies before using financing.
Negative Feedback / Risk Areas
- Frequent customer complaints about long hold times and poor customer service.
- Billing errors, wrongful charges, refund delays and inability to update payment info.
- Security risk errors, account lockouts, and login problems reported.
Positive Feedback
Some customers praise professional phone agents and successful resolutions; setup can be accurate and straightforward.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PayBright has a 2.5 star rating from 23 customer reviews; 57% would likely recommend. Consumers are mostly dissatisfied and rating distribution skews unfavorable.
Key Takeaways for Future Customers
- PayBright reviews note easy setup and immediate receipt of items when approvals work.
- Price level is medium; check refund and billing policies before using financing.
Negative Feedback / Risk Areas
- Frequent customer complaints about long hold times and poor customer service.
- Billing errors, wrongful charges, refund delays and inability to update payment info.
- Security risk errors, account lockouts, and login problems reported.
Positive Feedback
Some customers praise professional phone agents and successful resolutions; setup can be accurate and straightforward.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Granby, Quebec
Couldn't update my payment methods
- - Paybright shows an error updating the card.
- - Three payments remain; next due 06 February.
- - Flinks retired; manual update of payment info required.
I had recently replaced my credit card, and I tried to update my payment method/information, but all the time I had an error message: 'Something went wrong,' like Paybright couldn't link the payment to my new credit card. It left only 3 payments. Next payment on 06 February.
I have also this in my Paybright account:
Update to Bank Account Connections
We are retiring our Flinks bank connection tool. Going forward, you'll be asked to manually enter your bank account details if you need to update your payment information. This change does not affect existing bank connections made through Flinks.
But it is impossible to update payment information for the new card. Please help.
Toronto, Ontario
Discuss about my balance and new payment m
I still looking for help without any results,
I am still waiting any response
Please xan call me back on my phone
647 781 ****
Thank you.,.,.
User's recommendation: This service isn’t helpful,you should provide customer service phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCANNOT LOGIN TO INSTORE
I AM LOCKED OUT FOR NO REASON. CANNOT GET IN TO PRINT MY INVOICE, PLEASE UNLOCK MY ACCOUNT.
Merchant #328660****200553
Brampton, Ontario
When will paybright stop deducting money from credit card ending 6717?9
To enquire about why I am still paying fir my phone which which suppose to finish at end of November 2024.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook money from my account I have no account
They took 195.45 from my account three years after I paid off the account. They will not refund my money nor return my call.
- Easy credit
- Poor csr
Preferred solution: Full refund
User's recommendation: Close your account completely
London, Ontario
I don’t have a Paybright or Affirm account
I have never had an account with Paybright. All of a sudden they withdrew from my bank account. It’s been 2 weeks and nothing resolved even though they said I was on top of their ASAP list.HELP!!
I dont have a Paybright or Affirm account but yet there was 2 withdrawals from my bank on Aug 30/24.
Please explain and refund my money
Thank you
User's recommendation: Becareful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Wrongfully took my money again!!!! Dumb ***
- - $40+ debit taken again from bank; linked to a year-old Atlas machinery double-bill.
- - Demands immediate refund and threatens to charge theft.
Company fixed the issue and I have been provided with apology.
You have wrongfully taken money out of my Bank account again 40$ plus. You dum *** this was from over a year ago when you tried to double bill me for Atlas machinery!!!
I want my *** money today!!! Today not tomorrow!! Today!!! Dumb *** .
My money better be returned today!!! You have no *** right to take my money!!!
Put it back now!!! Im *** pissed off Im going to charge you for theft!!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDifficulty in payment
- - Canadian account is closed; payment cannot be processed.
- - Update payment method.
- - Cannot log in after changing phone number.
Dear Sir/Madam,
I purchased an Apple phone from you in Canada. Now, I've moved to the U.S. and received an email from you saying you cannot get payment from my Canadian account, which I've already closed. Please let me know how I can update my payment method. I'm unable to log into my account since I've changed my phone number. My new phone number is +1 91* ***-****.
Best,
Mehdi
Preferred solution: Update my payment method
Vancouver, British Columbia
It was a very easy conversation with someone on the phone regarding my current loan. The person I talked to on the phone was very professional.
I phoned to inquire about the balance on my current loan and the person I talked was professional and answered my question clearly. Thank you!
User's recommendation: I highly recommend. Customer service is amazing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConsumer Proposal
- - I receive emails and texts claiming I'm behind on payments.
- - I filed a Consumer Proposal; it was sent to the court.
- - This is my only creditor contacting me.
I am still receiving emails and text messages that say I'm behind on payments. I have filed for a Consumer Proposal and it has already been sent to the court.
I have previously provided you with all of the information necessary and a copy of the filing was sent to you from the company who filed it.
You are my only creditor that is still contacting me. Please stop.
User's recommendation: Company is very slow to repond and phone number for them goes to another company every time I try.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissed payment
- - Mastercard was maxed and the payment was missed.
- - Adds April's $15.92 to May's $65.92.
- - Asks about extra charges due to the missed payment.
Hello!
I did not realize my Mastercard was maxed and the payment was missed. Is there anyway the $15.92 still owing for the month of April can be added to the $65.92 owing in May? Will I be charged more because of this mistake?
Thank you !
Preferred solution: Add the $15.92 that is left owing for the month of April to next months bill of $65.92
User's recommendation: Yes!
Happy with the person I spoke with (but I forgot his name, we talked @3:45pm apr26,2024)
He explained everything about my contract, all the transactions and sent me all the details. Hes very friendly, polite and knowledgeable. 5star for him.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReport my payment
Been waiting an hour to speak to someone !!!why make people wait that long !!really bad customer service
- Bad customer service made me wait with boring music for an hr pl
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayBright payment system is down
- - PayBright started great but is no longer easy to use.
- - Their card system went down, stopping payments.
- - They sent ongoing payment alerts and warnings.
PayBright started out great, but is no longer an easy to use solution.
I originally had my card saved on the PayBright app and made payments no problem. Their credit card system went down suddenly and I was no longer able to make payments.
I only found out about this after having to wait an hour on the phone to try to talk to them.
Not only were they not able to offer me a solution to make my payments using a credit card, they continued sending me payment alerts and missed payment warnings. So their problem was effectively causing me to miss payments something I never had any problems with any vendor!
I would not recommend their services to anyone.
Preferred solution: I need them to fix their payment system. Or stop sending me missed payment warnings until their issues are resolved.
User's recommendation: If you can go with other companies, do that. Only use affirm if it’s an insanely good deal that would be worth the headachees
Payment issues
Need to update payment method. Paper work was lost in flood so unable to log into account. Very frustrating
Preferred solution: Talk to a human
Mississauga, Ontario
Payment
I dont have any complaint about anything, I was just calling to update my card information regarding last payment due.
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